Accelerating technology for a sustainable future
We strive to provide products and services that help our customers achieve a balanced life through the use of technology. In order to achieve this, we continue investing into our network and making it accessible to all. We promote digital education across society through a wide range of means. Additionally, we develop smart solutions that benefit people and the environment.
Our long-term goals:
85%
of the population in Bulgaria would be covered by our 5G network by 2026
40 000
children reached on the topic of online safety annually
1
innovative digital solution per year
What have we achieved in 2023-2024:
By the end of 2023, the population coverage of out 5G network reached 71.3%. In the beginning of 2024, our network received its 7th consecutive Best in Test certificate.
We introduced a service, which allows our existing business customers to sign digitally their contracts. Based on our digitalization initiatives, we have saved approximately 310.5 tones of paper in the past 26 months.
We piloted 2 new IoT solutions - Smart Fleet Management and IoT Cold Chain Monitoring.
In 2023, we engaged 47 812 children on the topic of online safety and improved the digital skills of 12 212 people.
We continue our efforts through:
An Even Better Network
Investment into network development and innovative products and services is ongoing and will deliver reliable, safe and high-quality connection for everyone
Educational Campaigns
We want to promote the development of digital skills and literacy, and spread awareness about the potential threats that new technology may pose. We do that through a wide range of means such as educational campaigns, offering advice, information, and training to those that feel vulnerable or in need of assistance to minimise online threats. One of our signature programs in the field is Digital Scouts read more about it here.
Investments and Innovations
We invest in research and development of innovative products, solutions, and projects which use digital technologies to tackle environmental and social needs.
Online Protect
We continuously work for improving our personal data protection practices and increasing the resilience of our networks against cyber-attacks and cyber frauds, mostly investing in constant improvement of our cyber resilience and capabilities to respond to existing and newly emerging threats in both IT and Telecom domains. As part of our efforts in the area, we created our Online Protect service.